When you purchased your sensitivity test, it included 30 days' free access to The Meal Planners – our expert-led health and wellbeing platform. We included this trial because it has helped thousands of people improve their health, and we wanted you to experience it too.

After 30 days, the subscription renews at just £2.99/month, unless cancelled.

Our customers love it – and we think you will too. But if it’s not for you, cancellation is simple.

But before you cancel…

"The Meal Planners has made such a difference. The meal plans are easy, the recipes delicious, and having expert advice just a click away gives me real peace of mind. It’s honestly helped me feel healthier and more in control of my diet. For less than the price of a takeaway lunch, it’s totally worth keeping!" – Jane Smith

Why would you want to cancel something designed to help you live longer?

Our Nutritionists and GPs built this platform to support your gut health, improve your diet, and even help add 10 years to your life. Some of the key benefits of your subscription are:

• Easy-to-follow 4-week programmes, created by certified Health Coaches and Nutritional Therapists – from gut health and better sleep to weight loss and low-sugar plans.
• Our simple online app takes the stress out of planning – just a few clicks to create your weekly meals (and yes, it even prints your shopping list!).
• Connect directly with our team of fully qualified Nutritionists and GPs for expert advice.
• Discover exclusive health resources and practical advice to support your wellbeing.

All this for just £2.99 a month – cheaper than your favourite coffee!

If you really must cancel (though we’d hate to see you miss out), just take a moment first…

This platform was built by expert Nutritionists and GPs to help you feel better, eat smarter, and even live longer. It’s already changed thousands of lives – yours could be next.

That said, if you’re sure it’s not for you, here’s how to cancel your subscription:

1. Go to this page and enter your email address. (Use the same email you used when you signed up.)
2. Check your email inbox and click the unique link you receive to view your subscriptions.
3. Choose the subscription you want to manage by clicking “Click here to view subscription.”
4. Scroll to the bottom of the page and click “Cancel Subscription.”
5. Once confirmed, you’ll see a banner to let you know it’s cancelled. Please note that cancellation takes effect immediately and cannot be undone.

Good news – you can get started immediately!

If you’ve ordered one of our sensitivity tests, there’s no need to wait around for anything to arrive in the post - it's a digital kit which is means;

• Lower Cost
• Send Sample Today
• Faster Results
• No Shipping Fee
• Zero Emissions

Everything you need is ready to go right now!

No post, no waste - just quick, simple steps towards feeling your best.

Here's how it works:

1. Activate your test here and add your unique reference number which is in your order confirmation email.
2. Send your sample: we’ve included some simple instructions here. Send your sample TODAY!
3. Receive your results: we’ll email and text to let you know we’ve received your sample safely, and send your results PDF by email 3-5 days later.

Useful links:

If you want to check if your sample has arrived then just click this link and enter your unique reference number and it will give you a live update.

We’ve made it really easy for you to check if our lab has received your sample. Just click this link and enter your unique reference number and it will give you a live update.

Samples can take 3-7 working days to arrive by post, however they occasionally take longer.

When your sample arrives at our UK-based lab our quality assurance team will make sure that your sample is labelled correctly and has enough sample for us to test. If we see any issues a member of our team will reach out to you.

Once your sample passes through quality assurance and is logged into our system, you’ll receive an email confirming that it’s safely received. Your results will be available within 3-5 days.